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What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time. The cookies we use when you give consent for us to track you, cannot identify you as an individual until you send us a form with your contact details.
What cookies do we use?
This depends on whether or not you give us consent to add cookies.
If you choose to surf anonymously (no consent)
If you choose to stay anonymous on our site we’ll only place cookies that are strictly necessary to make the site work well. One cookie is to remember your consent option and one cookie, named Cfduid, is used by Cloudflare, to identify trusted web traffic. It does not correspond to any user ID in your web application, and does not store any personal identifiable information. It is a so called “http cookie” and It has an expiry date of 1 year.
If you give us consent to store cookies
If you give us consent to store more than the strictly necessary cookies, we will use the following cookies:
The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
(Expires: 2 years)
This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
(Expires: 10 years)
This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
(Expires: 30 min)
Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
(Expires: None. Session cookie)
Here is a complete list:
|AWSELB||app.hubspot.com||Amazon||AWS Elastic Load Balancer||Performance|
|apex__product||hubspot.com||Salesforce||Salesforce Analytics||Strictly Necessary|
|hsPagesViewedThisSession||hubspot.com||HubSpot||HubSpot Analytics||Strictly Necessary|
|hubspotutk||hubspot.com||HubSpot||HubSpot Analytics||Strictly Necessary|
|hubspot.hub.id||hubspot.com||HubSpot||HubSpot Authentication||Strictly Necessary|
|hubspotauth||hubspot.com||HubSpot||HubSpot Authentication||Strictly Necessary|
|hubspotauthcms||hubspot.com||HubSpot||HubSpot Authentication||Strictly Necessary|
|_hs_opt_out||hubspot.com||HubSpot||Opt out of HubSpot tracking||Strictly Necessary|
|hubspotutktzo||academy.hubspot.com||HubSpot||Time Zone Offset||Functionality|
|__hluid||hubspot.com||HubSpot||In-app usage tracking||Targeting|
|mp_id_mixpanel||hubspot.com||Mixpanel||In-app usage tracking||Targeting|
|__cfduid||hubspot.com||Cloudflare||Detection of malicious actors||Strictly Necessary|
|__cfruid||hubspot.com||Cloudflare||Rate limiting policies||Strictly Necessary|
How can I remove cookies?
If you want to clear your Hubspot cookies set by us when you visit our you can click the "Remove Cookies" button at the bottom of this page.
You can also control and/or delete cookies in your browser settings.